- When booking your tour with Tulivu Safaris Limited, please send us the date of arrival and departure dates as well as the number of people and ages of children.
- A deposit of 30% to 50% of total tour cost is required (depending on the property booked) at the time of confirming the booking and the balance is payable at least four weeks before your safari begins.
- Full payment for the tour is encouraged at booking confirmation.
- Direct transfer to our bank account, Credit Card via our Website or via Mpesa PayBill Number are acceptable payment methods.
- All rates are quoted either in KShs or USD per person sharing room.
- SRS (Single Room Supplement) is applicable to all guests NOT sharing.
- Children rates depend on the property booked. In most properties children below 3 years are free of charge and children above 11 years of age the full adult rate applies.
- Easter and Christmas Festive Season supplements may apply.
- All rates are subject to availability and may change without notice.
- Cancellation Policy - dependent on Season and Supplier:
Cancellation 60 days prior to the tour – no cancellation fee charged.
Cancellation 50 days prior to the tour – 25% cancellation fee charged.
Cancellation 30 days prior to the tour – 50% cancellation fee charged.
Cancellation 15 days prior to the tour – 100% cancellation fee charged.
Cancellation 48 hours prior to the tour or no-show – 100% cancellation fee charged. - We highly recommend that guests to take a travel insurance cover prior to their arrival for the tour.
- Kindly ensure your passport and travel documentation are in order and that you have obtained the necessary visas and innoculations for your travel.
- Reconfirmation of flight bookings should be made by the traveller.